Last Updated: August 1st, 2018
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
We collect and store “personally identifiable information” and “automatic information.” Personal Information. “Personally identifiable information” is information that tells us who you are, such as your first name, your last name, your postal address and zip or postal code, your email address, your telephone number, your hobbies and interests, and/or information regarding your pets and purchases. We may collect information from you if you register with our site or sign up for our newsletter, purchase products on our site, enter a sweepstakes or contest, submit a rebate or coupon request, or otherwise voluntarily provide the information to us (e.g., via our “Contact Us” web page, or in connection with ratings, reviews, requests for advice, suggestions, testimonials or any user-generated content, such as photographs and/or videos). You can choose not to provide personally identifiable information to us. However, if you do not provide such information, you will not be able to enter a sweepstakes or contest, and we may not respond to your “Contact Us” inquiry, send our newsletter to you, and/or process your rebate or coupon request. We may use the personally identifiable information we collect to process a rebate, coupon or other request that has been placed by you, notify you regarding sweepstakes and contests, send our newsletter to you, and/or for marketing Piscine Energetics’ products and services (or those of affiliated companies or marketing partners) via email, postal mail and otherwise. Automatic Information. “Automatic information” is information automatically collected by our web server (which may be hosted by a third-party), or third-party services (such as Google Analytics), that your web browser makes available whenever you visit our Site. Automatic Information is not generally associated with Personally Identifiable Information but, if it is, the Automatic Information will be treated as Personally Identifiable Information. We receive and store certain types of information whenever you interact with us. This includes HTML “cookies.” A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies provide a means for web sites that you visit to keep track of your online patterns and preferences. Among other things, cookies help us identify returning users, and they help us customize our service to a user’s needs. By understanding which areas of the Site a user visits, cookies allow us to present information, products and specials that are of personal interest. Piscine Energetics may also use Flash cookies, which track a user’s Internet use across websites, and are not deleted or controlled by users in the same manner as standard HTML cookies. In addition to cookies, for each visitor to the Site, our web server automatically recognizes and/or collects (where possible) certain information, such as your domain name, IP address, type of computer, type of web browser, screen size and characteristics (e.g., color, resolution), and operating system, and the city, state and/or country in which you are located. An IP address is a number assigned to your computer when you connect to the Internet. We may also collect information regarding your Internet browsing history (e.g., the site you visited before accessing our Site, the search engine and search terms that you used, and information about your previous visits to our Site), the length of your visit, the pages you viewed, your Internet service provider, the language settings on your computer, and certain software (e.g., Java support). We may use such information for purposes of system administration, to improve the design and content of the Site, and/or to enable us to personalize your Internet experience. We also may use such information in the aggregate to analyze Site usage and/or to assess the traffic to the Site.
HOW DO WE SHARE THE INFORMATION WE COLLECT?
(a) for their marketing purposes,
(b) that perform services on behalf of Piscine Energetics,
(c) in connection with the sale or purchase of subsidiaries or business units or the sale of Piscine Energetics’ assets,
(d) to conform to legal requirements or comply with legal process,
(e) to protect and defend the rights or property of Piscine Energetics or its affiliated companies,
(g) to act to protect the interests of our site, users or others.
IS THE INFORMATION COLLECTED SECURE?
Information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.
CAN I ACCESS THE INFORMATION COLLECTED?
If you would like to review the personally identifiable information that we have collected about you online, please send your name, street address, telephone number and e-mail address to us by regular mail to the following address: Attention: Piscine Energetics at 7B 1404 Hunter Court, Kelowna BC Canada V1X 6E6. We will send you the personally identifiable information that we have collected about you online. If you would like to correct any factual errors, please note such corrections and send them to us at the same address listed above, so that we may make the corrections that you have requested.
DO I HAVE ANY CHOICES REGARDING THE INFORMATION COLLECTED?
You can choose not to provide personal information.
CREDIT CARD POLICY
We accept the following credit cards: VISA and MasterCard. Your card is charged immediately on check out. Your credit card statement will show “Piscine Energetics” as the billing name of the merchant.
THE WEB SITE, CONTENT AND ANY PRODUCTS SOLD THROUGH THIS WEB SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, THE “COMPANY PARTIES”) DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE REGARDING THE WEB SITE, CONTENT AND ANY PRODUCTS SOLD THROUGH THIS WEB SITE.
Some states and provinces do not allow exclusion of implied warranties, so the above limitations or exclusions may not apply to you. IN SUCH STATES OR PROVINCES, THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Shipments to foreign countries outside of North America is currently not available. We are unable to ship to P.O. Boxes. Please provide a street address. Delivery times vary based on location but are usually completed within 3-7 business days. Shipping Rates: Flat rate shipping rates may apply for certain products.
Priority shipment is available at addition charge (prices vary by location).
Return Policy If your shipment is visibly damaged upon receipt, have the delivery person note this at the time of delivery. If you are not completely satisfied with your purchase, items may be returned within 30 days of purchase and will be exchanged or credited. Items must be in original condition and accompanied by the original receipt or date of purchase.
CALL 778.475.0028 extension 109 for Return Authorization Number.
Upon receipt returns will be credited for the original price of the merchandise.
Returned items should be shipped to Piscine Energetics at 1015 Fairweather Road, Vernon BC Canada V1T 8T8.
Sales Tax Policy: Sales taxes may apply depending on your state or province of residence.